Accreditations
It’s important to us that we’re providing the highest standard of translation and interpreting services, and we’re proud to hold numerous accreditations.
We’re NRL, a well respected and credible language expert
Our accreditations are important to us because they give our clients the confidence to know we are a trusted language solutions partner.
We take a great deal of care to ensure our translation and interpreting services are delivered with integrity, professionalism and care. That’s because this approach is deeply ingrained into our business values, and we take pride in knowing we’re delivering the highest standard of language support to our clients. Whilst appreciating the expertise and industry knowledge from our valued community of linguists.
If you’re looking to start a partnership with a new supplier that you can build long-term relations with that are built on trust from day one, then we’d love to chat with you further.
Our accreditations
We’re pleased to hold a number of accreditations and registrations which demonstrate our commitment to working in line with industry best practice and our own high standards.
It’s important to us that we’re playing our part in building a greener future, which is why our language solutions team wanted to work with the wider NRL Group to achieve the Carbon Neutral International Standard across our operations.
On a daily basis we’re always looking at how we can be more environmentally friendly, from sending documentation electrically to looking at energy efficiency savings within our office.
As part of the NRL Group, we’re registered with the Information Commissioner’s Office and have robust data protection regulations in place to ensure that our client’s information remains safe and confidential.
We’ve been members of the Institute of Translation and Interpreting (ITI) since 2009 and are proud to operate in line with their code of conduct and ethical business practices.
The NRL Group is proud to be a member of the Living Wage Foundation, opting to voluntarily pay a higher real living wage to all colleagues as an absolute minimum. Taking every effort to support people both inside and outside of work and ensuring they have the right level of support to manage their work/life balance.
We’re also proud to pay our community of translators and interpreters a fair pay for the vital support they provide us – recognising their expertise, knowledge and commitment.
Other initiatives we’re pleased to support include the Armed Forces Covenant, Social Mobility Pledge and inclusive recruitment processes that ensure we’re encouraging people from any walk of life to apply for roles with the NRL Group or to join our linguist community.
Certified language translations
Our corporate membership with the Institute of Translation and Interpreting (ITI) means that we can provide a translation certification letter alongside our translations, which gives you the confidence to know the work has been carried out to the highest of standards and in line with the ITI’s code of conduct.
This is particularly important for any personal document translation work we undertake for individuals. Providing the translation certification letter together with the completed documentation should satisfy official authorities such as the Home Office.
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What our clients say
Don’t just take our word for it when we talk about our high standards and attention to detail. Take a look at what our clients have to say about working with us.
Easy and efficient service.
Great service. Thank you for arranging so quickly.
Kelly has always been fantastic. She goes over and above to assist.
Mo is excellent as an interpreter
Really useful to have this support for such an important parents' evening
Very efficient. Obtained an interpreter at short notice.
We were very happy with Sadia and would like to use her again if the opportunity arises.
We trust them to do an excellent job
The team are always on hand to provide assistance whenever we need it. The level of service they provide is excellent. Their friendly employees are always quick to respond to enquiries and they organise matters efficiently. We could not fault the support that the team has provided to Hay & Kilner – we trust them to do an excellent job and will continue to utilise their services moving forwards.
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If you’d like to discuss how NRL’s team can support your business, then share your details.