It’s important to us that we’re providing the highest standard of translation and interpreting services, and we’re proud to hold numerous accreditations.

We’re NRL, a well-respected and credible language expert

Our accreditations are important to us because they give our clients the confidence to know we are a trusted language solutions partner. 

We take a great deal of care to ensure our translation and interpreting services are delivered with integrity, professionalism and care. That’s because this approach is deeply ingrained into our business values, and we take pride in knowing we’re delivering the highest standard of language support to our clients. Whilst appreciating the expertise and industry knowledge from our valued community of linguists. 

If you’re looking to start a partnership with a new supplier that you can build long-term relations with that are built on trust from day one, then we’d love to chat with you further.

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Our accreditations

We’re pleased to hold a number of accreditations and registrations which demonstrate our commitment to working in line with industry best practice and our own high standards. 

  • Carbon Neutral

    It’s important to us that we’re playing our part in building a greener future, which is why our language solutions team wanted to work with the wider NRL Group to achieve the Carbon Neutral International Standard across our operations. 

    On a daily basis we’re always looking at how we can be more environmentally friendly, from sending documentation electrically to looking at energy efficiency savings within our office. 

  • ICO

    As part of the NRL Group, we’re registered with the Information Commissioner’s Office and have robust data protection regulations in place to ensure that our client’s information remains safe and confidential. 

  • ISO 

    Quality management is extremely important to us, as it ensures we’re always checking that our internal processes are working effectively and providing the best service to our clients. 

    That’s why we’re delighted to continue to maintain the ISO 9001: 2008 quality management systems standard. 

  • ITI

    We’ve been members of the Institute of Translation and Interpreting (ITI) since 2009 and are proud to operate in line with their code of conduct and ethical business practices. 

  • Living Wage

    The NRL Group is proud to be a member of the Living Wage Foundation, opting to voluntarily pay a higher real living wage to all colleagues as an absolute minimum. Taking every effort to support people both inside and outside of work and ensuring they have the right level of support to manage their work/life balance. 

    We’re also proud to pay our community of translators and interpreters a fair pay for the vital support they provide us – recognising their expertise, knowledge and commitment. 

  • Others

    Other initiatives we’re pleased to support include the Armed Forces Covenant, Social Mobility Pledge and inclusive recruitment processes that ensure we’re encouraging people from any walk of life to apply for roles with the NRL Group or to join our linguist community. 

Certified language translations 

Our corporate membership with the Institute of Translation and Interpreting (ITI) means that we can provide a translation certification letter alongside our translations, which gives you the confidence to know the work has been carried out to the highest of standards and in line with the ITI’s code of conduct. 

This is particularly important for any personal document translation work we undertake for individuals. Providing the translation certification letter together with the completed documentation should satisfy official authorities such as the Home Office. 

What our clients say

Anne RussellAnne Russell
16:18 26 Jun 22
I have always enjoyed working for EB as translator and interpreter. They are very experienced and professional, and value my contribution/work/comments. I really appreciate their "personal" approach - they take the time to add a personal comment to emails. I have the feeling that I am part of a team which shares the same values of professionalism, and there is mutual respect. It's a pleasure working with EB.
Jose M MonteroJose M Montero
13:11 23 Jun 22
I've been working with EB for many years and it was always a pleasure dealing with any member of the team. They have been always ready to help if any query came by and they are so nice and detail-oriented.. They are on my top five of translation agencies to work with. Always eager a project pops up in my mailbox from EB!
Hanneke Brand-rosmanHanneke Brand-rosman
11:19 23 Jun 22
As a translator, I have been working for Eldon Bureau for many years. The communication is always pleasant, the deadlines are always realistic and the payment is always correct. In short, a very pleasant cooperation which I hope to continue for a long time to come.

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If you’re looking for support, then get in touch with us to discuss the help you need. 

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